Shipping policy

How long does it take to process an order?

Please allow 1-2 days for our order to be processed for shipping. We make every effort to fulfill your orders as quickly as possible. Understand we are a team of humans, working with human hands, and human brains. Every order is packed with care. 

What about shipping?

We currently ship within the US. Shipping times depend on your location. If you live close to use in Kentucky, you’ll get it faster than if you live in New Mexico. The UPS/USPS quote 2 - 8 business days for shipping. 

At this time our shop does not yet offer international shipping, however we hope to expand soon. If you are located internationally and would like to place a special order you can contact us at hello@theexfoliationshop.com and we can work to create a custom order for you.

 

Shipping rates are calculated at the time of purchase based on the carrier's current pricing.

Returns, Refunds, and Exchanges

Please see our Returns, Refunds and Exchange policy.

 

In the event that your order arrives damaged in any way, please email us as soon as possible with your order number and a photo of the item’s condition. We address these on a case-by-case basis and will try our best to work towards a satisfactory solution.

If you have questions about your order or shipping, please email us at hello@theexfoliationshop.com